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Aardwolf Africa Adventure Kenya Safari Safety Protocols

Welcome Aboard to a Safe and Secure Safari In Kenya! We have missed your valued presence in the country. But with airlines permitting International travel and opening borders in Kenya, your long pending Kenya Safari Tours is no longer a dream.

For the Safety and Security of its travelers, Kenyan Government has recently declared set of new guidelines and Kenya Safety Protocols in the post-quarantine international travels. For your convenience we have listed all of it in detail below:

On 1st August, 2020, the President of the Republic of Kenya declared the Resume Of International Air Travel keeping in mind the following safety Protocol to ensure a safe journey of travelers to Kenya.

01

Operational and Staff Praparedness

02

Ensuring a Safe Experiences

03

Rebuilding Trust & Confidence

04

Implementing Enabling Polices and Integrating Innovation

Flight Operation Protocols - Incoming Flights to Kenya:

The Protocol for Air Travel Operations prepared by the authorities seeks to provide guidelines to ensure that air travel remains safe and secure for all domestic and international flights. The following guidelines have been ensured at Airports and for international and domestic travelers in and out of Kenya:

At Airport - Checking Of International Travelers:

The Protocol has therefore confirmed that:-

  • Only Passengers With Symptoms such as fever, persistent cough, difficulty in breathing or other flu-like symptoms or test positive for the PCR based COVID – 19 test carried out within 96 hours before travel or are from countries considered high to medium risk COVID – 19 transmission areas will have to serve the Period Of 14 Day Quarantine all other passengers who do not come under these criteria are exempt from it.

Visitors from all countries in the world are allowed to fly into Kenya. What differs is whether one enters freely or proceeds to 14-day quarantine.

Any visitor from countries NOT included in the Communique will have to go to quarantine either in a Government approved facility and in some cases, allowed to self-quarantine. This list is being reviewed on a daily basis and new countries added as they qualify for quarantine exclusion.  The latest list can be accessed at this -Link:

https://www.kcaa.or.ke/quarantine-exempted-states

  • For passengers traveling out of the country will be required to abide by the travel, health and COVID-19 related protocols of the destination country;
  • Passengers arriving on flights after the curfew, with a valid Air Ticket and Boarding Pass shall be allowed to proceed to their hotels and/or residences;
  • Passengers departing on flights after the curfew, with a valid Air Ticket and Boarding Pass shall be allowed to proceed to their departure airport;
  • In case physical distancing is not being guaranteed due to seat configuration or other operational constraints, the flight crew members will make constant on-board announcements reminding passengers to adhere at all times to all the other preventive measures including wearing of a surgical face mask.

Tourism and Hospitality Protocols

1) Foreign tourists require to present evidence of Covid-19 free certificate/clearance not more than14 days old before accessing any tourist facility, attraction site or undertaking any activity with a tourism enterprise

2) Domestic tourists shall be exempted from the requirement of presenting a Covid-19 free certificate before accessing any tourist facility, attraction site or undertaking any activity with a tourism enterprise

3) Disinfection and temperature checking procedure shall be in place at the point of guests’ arrival/check-in and at all other entries

4) Guests already cleared at the airport/border points and have Covid-19 free certificates, will only undergo temperature screening on arrival

5) Guest’s temperatures shall be checked with a non-contact thermometer and special attention paid to guests whose temperature reading is above 37.50 C or exhibiting respiratory symptoms.

Broad protocols for all tourism establishments and facilities

Tourist accommodation, food and beverage outlets shall institute a Food Safety Management System (FSMS) to prevent contamination to clients, staff and supply chain workers.

01

Tourism practitioners shall redesign the physical work space and work processes to ensure compliance with physical distancing of not less than 1.5 meters apart and institute hygiene operations, sanitation & minimized contact between persons

02

Develop internal guidelines for managing staff/guest interaction within the facility and surrounding environment in line with this protocol

03

Develop and implement documented SOPs for handling suspected Covid-19 cases and ensure patient confidentially and prevent stigmatization of the affected Persons

04

Regulated tourism and hospitality practitioners shall have valid relevant TRA license, health and county licenses and obtain certificate/permit or stickers signifying compliance with the provision of this protocols to be considered for reopening, and

05

Tourism Regulatory Authority in collaboration with tourism stakeholders to continuously monitor the tourism work environment and recommend necessary enactment or amendment of existing laws to safeguard visitors/guests, staff and the general public in the tourism value chain.

06

Hotel Accommodations – Sanitation Protocols

1) Hotel Staffs will ensure that guests/visitors wear appropriate, quality personal protective masks except when in their room(s) or while dining

2) They will ensure that all facilities and businesses avail a spare supply of masks and hand gloves which shall be provided to guest on need basis

3) At Accommodation facilities we will offer a dedicated, acceptable and specialized cloth mask laundry service

4) At Tourist accommodation, food and beverage outlets will institute a Food Safety Management System (FSMS) to prevent contamination to clients, staff and supply chain workers

5) At hotels, internal guidelines will be developed for managing staff/guest interaction within the facility and surrounding environment in line with this protocol

6) We will be abiding by SOPs (Standard operating procedures) for handling suspected Covid-19 cases and ensure patient confidentially and prevent stigmatization of the affected Persons

Safari Vehicles – Sanitation Protocols:

1) We will be carrying a capacity that ensures social distancing between guests travelling together

2) The maximum recommended capacity that will be observed for each class of vehicle is as follows;

  1. a) For Minibuses, Land cruisers and similar vehicles the carrying capacity is of 7 passengers
  2. b) For 23-seater Coaches, the carrying capacity is of 14 passengers
  3. c) For 33-seater Coaches, the carrying capacity is of 20 passengers.
  4. d) For 45-seater Coaches, the carrying capacity is of 33 passengers
  5. e) For 56-seater Coaches, the carrying capacity is of 40 passengers

Maintenance and Cleanliness of Safari Vehicles

1) We make sure that interior surface of Vehicles/boats are sanitized frequently. Particular attention will be paid to disinfecting frequently touched areas and surfaces both internal and external such as door handles and arm rests.

2) 3rd party cleaners and car washers will be wearing appropriate PPEs (gloves, aprons or boiler suits)

3) We encourage guests to bring their own water bottles.

5) We will also be sanitizing portable food containers regularly.

6) We request travelers not to share binoculars, telescopes and cameras and we will be sanitizing these items regularly.

7) Blankets or ponchos are discouraged, however, where provided for guest use, they shall not be shared, and be disinfected/sanitized regularly.

8) Particular attention shall be given to luggage disinfection before and after handling.

Travel Booking Cancellation Policy:

Your booking cancellations and refund depends on when we receive the cancellation notice (in writing);

  • earlier than 42 days to arrival – 25%,
  • between 41 and 22 days prior to arrival – 35%,
  • between 21 and 8 days prior to arrival – 50%,
  • between 7 and 3 days prior to arrival – 75%;
  • less than 48 hours prior to arrival (and no-show-up) – 100%

Note: Under Covid-19 situation we are able to reschedule, guest booking without any penalties or additional payment based on the season booked by the client.

Travel Safe & Secure With Aardwolf Africa Adventure Safaris

With Aardwolf Africa Adventure Safaris your complete safety is guaranteed. You do not have to worry about your hygiene and safety as we have ensured it keeping in mind even the minute details that no other African Safari would take time to consider for the safety and security of all our travelers.

We are looking forward to safely host you here. So when are you arriving?

For more such detailed analysis and protocols please contact our travel experts and speak to them directly.

Stay Safe. Travel Safe. Travel With Aardwolf Adventure!

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